IT Career Guide

From Care Worker to IT Professional

A guide for care workers and support workers considering a move into IT in the UK, covering transferable skills, realistic salary, and the exact path in without a degree.

Care work is genuinely demanding, physically and emotionally, and it rarely gets the recognition it deserves. The good news is that the core of what makes someone good at care work, patience, reliability, calm communication with people who are struggling, is exactly what IT support teams need from a first-line support technician. You are not starting from nothing.

What you need to know

Patience and clear communication with people under stress are core IT helpdesk skills, not soft extras

No degree is needed for entry-level IT support roles, the path is built around practical, hands-on skills

Entry-level IT support salaries typically start around £23,000 to £29,000

Weekend-only training means you can train around existing shift patterns

Most students complete the 3-month course and start applying within weeks of finishing

Weekend only

Sat & Sun schedule

Small cohorts

Max 8 students

20 AI tools

Included free

Ready to start?

The September 2026 cohort is now enrolling. Small cohorts fill fast.

See the IT Career Programme