We are hiring

Community Operations Manager

Take the SmoothOps 365 message into the community and help people start a career in IT.

Part time, flexible hours
UK based, hybrid
Commission-based pay
Apply by email

About SmoothOps 365

SmoothOps 365 was founded by a former healthcare support worker who moved into IT and wanted to give other people a clear path to follow. We run live weekend IT training, fully remote, for healthcare workers and career changers with no IT background.

The role

We are looking for a Community Operations Manager to take our message into the community. You will speak at faith and community groups and local events about SmoothOps 365, what we stand for and why people should join, and you will run the operations behind that outreach.

This is a part-time, flexible, commission-based role that you can do alongside your current job.

What you will do

Find faith groups, community organisations and events where our audience gathers
Build relationships with faith leaders, community leaders and event organisers
Give talks about SmoothOps 365 and answer questions honestly
Follow up with the people you meet and guide them through to enrolment
Keep the events calendar and a record of every lead
Report back to the founder each month on what is working

Who we are looking for

Based in the UK
Confident speaking to a room, and trusted in your community
Organised and reliable, with good follow-through
Honest. We never promise jobs, salaries or visas
Someone who will treat SmoothOps 365 as their own

No IT background is needed. You will be given a full handbook, a presentation and everything you need to speak about our courses.

Skills you need

Excellent communication skills, spoken and written
Confident public speaking and presenting to groups
Relationship building with community and faith leaders
Good listening, so you understand what people need before you advise them
Organisation and time management, including keeping records up to date
Persistence in following up without being pushy
Comfortable with email, WhatsApp, video calls and basic spreadsheets

What you get

Commission on every paying student you bring in
A real management title with real responsibility for your CV
Flexible hours that fit around your job
A path to a wider role in the business for the right person

How to apply

Email your CV to support@smoothops365.com with a short note telling us about your community and why this role suits you.

Apply by email

Prefer to talk first? Call 01633 226940, Monday to Friday, 9am to 6pm.

SmoothOps 365 welcomes applications from people of every background and belief.