What a Microsoft 365 Administrator does in the UK, typical salary, required skills, certifications, and the realistic path in from IT support.
Microsoft 365 Administrators manage the Microsoft 365 environment organisations rely on every day, user accounts, email, Teams, SharePoint, security policies and licensing. Nearly every UK organisation of any size now runs on Microsoft 365, so demand is consistently strong.
People who enjoy working with systems and processes, with an eye for detail. A natural next step for anyone with IT support experience.
Directly, it is more achievable after some IT support experience or dedicated training, since it is a specialist administration role rather than a pure entry-level one.
M365 Administrator → Senior M365 Administrator or Azure Administrator → Cloud Architect or Security specialist.