IT Career Guide

Microsoft 365 Administrator

What a Microsoft 365 Administrator does in the UK, typical salary, required skills, certifications, and the realistic path in from IT support.

Microsoft 365 Administrators manage the Microsoft 365 environment organisations rely on every day, user accounts, email, Teams, SharePoint, security policies and licensing. Nearly every UK organisation of any size now runs on Microsoft 365, so demand is consistently strong.

Typical UK salary
£28,000 to £38,000 to start, rising to £48,000+ with experience.
See salaries for every IT role and UK region →

Who is it suitable for?

People who enjoy working with systems and processes, with an eye for detail. A natural next step for anyone with IT support experience.

Can career changers enter?

Directly, it is more achievable after some IT support experience or dedicated training, since it is a specialist administration role rather than a pure entry-level one.

Skills required

Microsoft 365 Admin Centre
Entra ID (identity management)
Exchange Online
Teams and SharePoint administration
Conditional Access and MFA
Intune basics

Recommended certifications

MS-102 (Microsoft 365 Administrator)SC-900 (Security Fundamentals) as a useful add-on

Career progression

M365 Administrator → Senior M365 Administrator or Azure Administrator → Cloud Architect or Security specialist.

Start training for this role

Microsoft 365 Administrator Programme

See the course

Frequently asked questions

What does a Microsoft 365 Administrator earn in the UK?

£28,000 to £38,000 to start, rising to £48,000+ with experience.

Can a career changer become a Microsoft 365 Administrator?

Directly, it is more achievable after some IT support experience or dedicated training, since it is a specialist administration role rather than a pure entry-level one.

What's the career progression after Microsoft 365 Administrator?

M365 Administrator → Senior M365 Administrator or Azure Administrator → Cloud Architect or Security specialist.